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Contact the Visa Section


Fax: +7 7172 97 98 96

Contact the Swiss Cooperation Office in Tajikistan
Swiss Agency for Developement and Cooperation in Dushanbe
Organisation of the Swiss abroad

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Embassy Astana

Ansicht des Gebäudes der Botschaft Astana

 (800 x 580)
Embassy of Switzerland Astana © FDFA

Consular district

Kazakhstan and Tajikistan

Embassy of Switzerland
Microdistrict Chubary
Ul. Kosmonavtov 62
010000 Astana
http://maps.yandex.ru/-/CRFHixC Location map (ru)

Diplomatic and consular section:

Tel.: +7 7172 97 98 92/93
Fax: +7 7172 97 98 94

Opening hours
Monday-Friday 09:30-12:00
In the afternoon on appointment


As of Wednesday, March 19, 2014, the Swiss Visa Acceptance Center 


“Moskva” Business Center
18 Dostyk Street
Astana, 010000, 

will process the visa appointment system for any kind of visa to Switzerland and/or The Principality of Liechtenstein and for Schengen visa to France (Metropolitan and Corsica) for persons living in the Northern, Eastern, Western and Central Regions of Kazakhstan, namely in Astana, Akmola Oblast, Karaganda Oblast, East Kazakhstan Oblast, Pavlodar Oblast, North Kazakhstan Oblast, Kostanay Oblast, Aktobe Oblast, West-Kazakhstan Oblast, Atyrau Oblast, Mangystau Oblast.

Appointments must be booked in advance with TLScontact via 


  • the telephone numbers: +7 7172 75 68 00, from Monday through Friday from 9 a.m. till 12.30 p.m. and from 1.30 p.m. to 5 p.m.

Additionally and only upon a granted appointment, TLScontact will receive in person the visa applicants for a Schengen visa (type C) at its premises (see above), checks the visa file and takes the biometric data.

Introduction of the VIS

On 11 October 2011 the Schengen member states introduced the Visa Information System (VIS). The VIS will also be used to store the biometric data (10 fingerprints and the facial image) of the visa applicants. The diplomatic representations of the Schengen member states will be gradually connected to the system region by region.

Along with the connection to the VIS on 14 November 2013 all diplomatic representations of the Schengen member states in Kazakhstan have to capture the biometric data of persons applying for a Schengen visa.

An information leaflet of the European Union relating to the introduction of the VIS and the capture of biometric data can be found on our website (in English). http://ec.europa.eu/home-affairs/policies/borders/borders_vis_en.htm EU commission