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Helpline FDFA


The Helpline FDFA deals as central contact point with matters relating to consular services.

365 days a year
around the clock

Tel. from Switzerland:
0800 24-7-365
Tel. from abroad:
+41 800 24-7-365

E-mail:  helpline@eda.admin.ch

 vCard Helpline FDFA (msg, 51 Kb)

http://www.eda.admin.ch/eda/en/home/serv/form.html Contact form

http://www.eda.admin.ch/eda/en/home/dfa/orgcha/sectio/condir/sercit/hlplne.html Helpline FDFA

Skype Me™! helpline-eda


Phone free of charge (from abroad with Skype)
Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype.

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Travel advice 

The travel advice offered by the Swiss Federal Department of Foreign Affairs (FDFA) provides information on the security situation in foreign countries as a supplement to other sources of information. Responsibility for the final decision to go ahead with a trip and the preparations for it remain entirely with the traveller him or herself. 
 The Travel Advice on the Internet (de)

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