The FDFA HelpLine deals as central contact point with matters relating to consular services like:

• Travel advice
• Consular protection
• Living abroad
• Other consular services

The Helpline offers its service 365 days a year From Mo.–Su., 08:00–18:00

Tel. from Switzerland:
0800 24-7-365
Tel. from abroad:
+41 800 24-7-365 

E-mail:  helpline@eda.admin.ch

Web:  Helpline EDA

Embassy of Switzerland
Sanlitun Dongwujie 3
Beijing 100600, China

Tel.: +86 10 8532 8888
Fax: +86 10 6532 4353

Office hours
Monday–Friday: 09:00–12:00
Saturday, Sunday and public holidays closed
In the afternoon on appointment. 

Visa Section
Visiting hours
Monday–Friday 09:00–11:00
(Saturday, Sunday and public holidays closed) 

Telephone hours (visa only)
The telephone hours concerning visa requests are:
Monday to Friday from 14:30 until 16:00 

Contact (visa only) 
Tel.: +86 10 8532 8755
E-mail:  bei.visa@eda.admin.ch