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Visa for people living in Indonesia and East Timor
Starting on March 26th, 2014 - Handling of biometric visa applications provided by TLScontact
As from March 26th 2014, the Swiss Embassy will outsource the task of handling the biometric visa applications to TLScontact, a commercial external service provider.
This means that the applications will have to be submitted directly to TLScontact and not to the Embassy anymore.
TLScontact will then transfer the applications to the visa section of the Embassy whose prerogative it remains to render a positive or negative decision.
The passports have to be collected at the premises of TLScontact.
Menara Anugrah, Lantai 3
Jalan Dr. Ide Anak, Agung Gde
Agung Lot E.3.3
12950 Jakarta Selatan
Tel: +62 21 2985 2788
Opening hours: Monday to Friday, from 8:30 to 12:00 and from 13:30 to 16:30.
The Schengen-Dublin Association Agreement ratified by Switzerland entered into force on December 12th, 2008. From this date:
- Switzerland accepts Schengen visas for entry into Switzerland (all nationalities);
- Holders of Swiss residence permits (L, B and C) can, in combination with their national passports, travel to other Schengen Member States without a visa;
- The Swiss Embassy accepts applications for Schengen visas (condition: Switzerland is the sole or main destination);
- On October 11th, 2011 the Schengen member states introduced the Visa Information System (VIS). The VIS is used to store the biometric data (10 fingerprints and the facial image) of the visa applicants. The diplomatic representations of the Schengen member states are gradually connecting to the system region by region. Along with the connection to the VIS on November 14th 2013, all diplomatic representations of the Schengen member states in Indonesia have to capture the biometric data of persons applying for a Schengen visa. An information leaflet of the European Union relating to the introduction of the VIS and the capture of biometric data can be found on the right hand side of this webpage.
- Holders of Schengen visas are still subject to immigration control at the point of entry and are not guaranteed entry into any of the Schengen countries.
On October 11th, 2011 the Schengen member states introduced the Visa Information System (VIS). The VIS will also be used to store the biometric data (10 fingerprins and the facial image) of the visa applicants. The diplomatic representations of the Schengen member states will be gradually connected to the system region by region.
Along with the connection to the VIS on November 14th 2013, all diplomatic representations of the Schengen member states in Indonesia have to capture the biometric data of persons applying for a Schengen visa.
An information leaflet of the European Union relating to the introduction of the VIS and the capture of biometric data can be found on the right hand side of this webpage.
Nationals of Indonesia and East Timor require a visa to enter the Schengen area. For other nationalities, please refer to the “ Overview of ID and visa provisions according to nationality” edited by the Swiss Federal Office for Migration.
Indonesian citizens in possession of a valid diplomatic passport or service passport are free to enter and stay in Switzerland for a period up to 3 months without a visa, but might need a visa to travel to certain other Schengen countries. Kindly check with the concerned Embassy/Consulate, if a visa is required.
The visa section of the Swiss Embassy in Jakarta is the competent authority.
Passport endorsements are not accepted.
To apply for a visa you first have to request an appointment with TLScontact. For security reasons, applicants must provide their family name, nationality, passport number and mobile phone number.
You are strongly advised to make an appointment well in advance, as waiting times, especially during the high seasons (from June to July and during Ramadan, as well as around Christmas/New Year) can be long.
We highly recommend that you apply for the appointment at least 3-4 weeks before your departure date.
The earliest date at which a visa application can be made is 3 months before the planned departure.
Please keep the given appointment as it might not be possible to reschedule it, due to the limited availabilities.
Applicants who do not need to make an appointment through TLScontact are:
- Spouses of registered Swiss citizens
- Holders of diplomatic and service passports
On the appointment date, every applicant has to apply in person for his/her visa at the premises of TLScontact to register his/her biometric data (10 fingerprints and the facial image). Applicants who miss the appointment, will be asked to make a new one.
Exceptions to the rule for personal appearance are the following:
- children under the age of twelve;
- applicants for long stay D visa (more than 90 days) and short stay C visa subject to authorization;
- heads of State or government and members of a national government with accompanying spouses, and the members of their official delegation when they are invited by Member States’ governments or by international organization for an official purpose;
- sovereigns and other senior members of a royal family, when they are invited by Member States’ government or by international organization for an official purpose;
- The Embassy reserves the right to request the personal appearance of any applicant;
- The application will have to be submitted to TLScontact personally
Applicants who do not wish to submit their applications to TLScontact may continue to apply directly at the Swiss Embassy after taking an appointment with TLScontact.
Due to limited resources at the visa section of the Embassy of Switzerland, the processing time can be considerably longer than for applications submitted directly to TLScontact.
Application handling by TLScontact will have the following advantages for clients:
- shorter processing time;
- clients can track their application via the Internet;
- provision of real-time information to applicants related to the return of their passports sent via SMS.
The telephone information service of TLScontact is available as follows: +62 21 2985 2788, from Monday to Friday, from 8:30 to 12:00 and from 13:30 to 16:30.
An auto-information-service in various languages is available around the clock.
Below you will find several information sheets regarding the categories of visa most frequently issued:
Short stay visas (C-Type - Max 90 days)
Tourism visa (pdf, 15 Kb)
Visitor visa (pdf, 17 Kb)
Business visa (pdf, 15 Kb)
Medical visa (pdf, 16 Kb)
Long stay visas (D-Type - More than 90 days)
Work visa 90-120 days (pdf, 11 Kb)
Work visa more than 120 days (pdf, 9 Kb)
Student visa (pdf, 12 Kb)
Family reunion visa (pdf, 13 Kb)
Please refer to this file. (Visa Fees, 5 Kb)
The fee must be paid in Indonesian rupiah (IDR).
The fee does not include the service charge of TLScontact. Please see details on following website: TLScontact. This fee is non-refundable and is also subject to change without prior notice.
Please refer to this file (pdf, 461 Kb).
Submission of visa applications and passports collection: Monday to Friday, from 9:00 to 12:00
The Swiss representation does not assume any liability for the loss of documents submitted by mail.
- for short stay C visas: between 5 to 15 working days, in certain cases longer;
- for long stay D visas: 8-12 weeks