Opening of the regional consular center for the Nordic Countries

Since May 30, 2011 on, the Embassy of Switzerland in Stockholm is responsible for the Consular Services (passports, identity cards, visa, civil status, registration etc.) of all the Nordic Countries, i.e. besides Sweden, for Denmark, Finland, Norway and Iceland: 

 Regional consular center Nordic Countries

The purpose of relocating the consular services to the regional consular centres is to ensure the high quality and efficiency of our service and that it is adapted to meet the needs of Swiss citizens living or on temporary stays abroad.
The reorganisation takes into account that nowadays most consular matters can be dealt with by post or e-mail. An increasing number of Swiss citizens communicate with the representations in this way. Only a few matters, such as recording biometric data for identity documents, require the applicant to be present in person.
The relocation of consular services will be combined with the following services:

• Creation of a helpline that is operational 365 days a year, 24 hours a day as of 1 May 2012.
  Tel : +41 800 24 7 365
   The FDFA Helpline and its services
• Possibility of obtaining biometrical data in Switzerland from cantonal passport offices or from another Swiss representation abroad that provides consular services. Please note that the request for an identity document must first be addressed to the representation responsible for your place of residence.
• In the context of events abroad bringing together a large number of the Swiss community, possibility to use mobile devices to record biometric data
• Co-operation with other member states of the Schengen area on visa matters

Information available in German, French, Italian / Informationen verfügbar auf Deutsch, Italienisch und Französich / informazioni disponibili in tedesco, italiano e franceses / informations disponibles en allemand, en italien et en français: 
 Riorganizzazione dei servizi consolari (pdf, 107 Kb) 
 Réorganisation des services consulaires (pdf, 160 Kb) 
 Reorganisation der konsularischen Dienste (pdf, 109 Kb)