Improving Multi-level Performance, Accountability and Citizen-centred Transformation in Armenia (IMPACT)

The direct beneficiaries of the project are:

• Municipal authorities and municipal servants;

• Public institutions responsible for decentralisation and governance reforms;

• Civil society organisations engaged in citizen participation.

Armenian Citizens especially those living outside of Yerevan as well as women and displaced persons (LNOB) will ultimately benefit from improved local service delivery and participation mechanisms.

Outcome 1. Legal, financial and institutional frameworks, that are conducive to participatory, accountable and evidence-based multi-level governance and service delivery, are improved.

Outcome 2. Public institutions increasingly plan, manage, and deliver public services in a participatory, accountable, and evidence-based manner across na-tional and subnational levels.

Risultati principali attesi:  

1.1: Central level policymaking processes are participatory, accountable, and evidence-based.

1.2: Coordination, resource allocation, and service delivery improved across government levels

2.1: Planning, budgeting, and oversight are increasingly participatory, accountable, and evidence-based at the subnational level.

2.2: Public services are increasingly citizen-centred, efficient, and effective.

Risultati fasi precedenti:  

- OECD conducted first ever comprehensive diagnostic establishing a baseline on innovation capacity and participatory policymaking in Armenia, identifying systemic gaps and priorities.

- Technical assistance was provided for the establishment of a unit at the center of government promoting participatory governance.

- Designed and implemented three pilots to test practical tools and approaches promoting public participation and citizen engagement.

- Key lessons of the inception phase led to a more focused approach that prioritizes stronger local ownership, streamlined implementation, and the development of scalable and sustainable participation mechanisms.