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As of November 8th 2013, the Regional Consular Centre in Pretoria as well as the Consulate General in Cape Town will introduce an appointment system through an external service provider:
TLS Contact www.tlscontact.com/za2ch
Call Center + 27 (0)21 410 0118
Clients without an appointment will not be able to submit their applications.
All consular services for the South African provinces of Gauteng, KwaZulu-Natal, Limpopo, Mpumalanga, North-West and Free State, as well as for the states of Angola, Botswana, Lesotho, Malawi, Mauritius, Mozambique, Swaziland, Zambia and Zimbabwe are provided by the Regional Consular Centre Southern Africa, which is attached to the Embassy of Switzerland in Pretoria.
The Consulate General in Cape Town continues to be responsible for the South African provinces of the Eastern Cape, Northern Cape and Western Cape, as well as for Namibia.
The FDFA HelpLine in Switzerland deals as central contact point with matters relating to Swiss consular services.
365 days a year – around the clock
Tel. from Switzerland: 0800 24-7-365
Communication with you is important, and in this respect the Internet and e-mail are increasingly becoming the quickest and most reliable ways to contact you. We would like to be able to communicate with you and inform you quickly and easily about matters that could be of major importance.
In order to register yourself, please click on the picture above.
Swiss citizens living in South Africa have lately become victims of banking frauds. The perpetrators get access to details from Swiss or Liechtenstein banking accounts (names, addresses, signatures, credit balance, etc.) and use this information to forge orders to transfer money to bank accounts in Asia. To prevent such cases, the Embassy of Switzerland recommends Swiss or Liechtenstein bank account holders to be vigilant with their banking identity details and to request their bank not to send correspondence via postal service and not to process any written money transfer order without prior consultation of the bank account owner via the telephone number that is lodged with the bank (not the one on the instructions).