Federal Department of Foreign Affairs FDFA

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FDFA Helpline contact form

The FDFA Helpline answers your questions on consular services and is happy to receive your suggestions. Please use the form below for your query.

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The information you give us helps us answer your question and will be treated confidentially.

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The FDFA services and contact details

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Last update 15.10.2019

Contact

FDFA Helpline

Effingerstrasse 27
3003 Bern

Phone
+41 800 24-7-365 / +41 58 465 33 33

Fax
+41 58 462 78 66

helpline@eda.admin.ch

The Helpline FDFA deals as central contact point with matters relating to consular services.

365 days a year – around the clock

FDFA Helpline contact form

vCard Helpline FDFA (VCF, 5.5 kB)

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Skype: helpline-eda

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Attention: you will receive an “error” message if the Skype application is not installed on your computer or smartphone. If such a message appears, please proceed to install it right off, simply by clicking on the following link: Download Skype

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FDFA Helpline contact form

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