Published on 1 February 2026

Contact

Are you looking to get in touch with the FDFA? You can reach out by phone, email or social media.

Federal Palace West Wing in Bern — © FDFA

The FDFA

The FDFA determines and coordinates Swiss foreign policy on behalf of the Federal Council, pursues the set foreign policy objectives, safeguards Switzerland's national interests and promotes Swiss values. With about 170 representations around the world, the Department's head office is in Bern and is divided into a General Secretariat, a State Secretariat and four directorates.

FAQs

Do you have any questions or concerns about the following topics?

• Travel advice
• Visas and entering Switzerland
• Passport applications for Swiss citizens abroad
• Entry requirements and visas for other countries
• FDFA Helpline
• Federal Jobs Portal

FDFA Helpline

The FDFA Helpline is the one-stop shop for questions regarding consular services.

Do you have any questions regarding communications?

Our communication service is available Monday to Friday, from 9am to 12.30pm and from 1.30pm to 5pm.

Please send written requests to: [e-mail].

For enquiries by telephone, contact us on [phone].

Information for the media

FDFA Communication answers media queries Mondays to Fridays during office hours and operates a weekend emergency on-call service.

Information for the media

Social media

Follow the daily work of the FDFA – in Switzerland and abroad – on the different online platforms.

The FDFA in action

Lecture service

Would you like to obtain first-hand information on foreign policy issues? The FDFA's specialists are available for visits to schools, associations and institutions to give presentations and lead discussions in Switzerland.

Lecture service form