The event was organized in the framework of the Public Service Improvement Project financed by the Government of Switzerland through the Swiss Agency for Development and Cooperation (SDC) and implemented by a consortium of organizations composed of Helvetas Swiss Intercooperation and the Development Policy Institute.

The Service Improvement Action Plan aims to identify in a participatory manner priority public and municipal services as well as to plan and improve the organization and provision of these services. The Service Improvement Action Plan of the Ak-Chiy Aiyl Aimak focused on the repair and rehabilitation of water infrastructure and also on the organization and sustainability of the service provided to more than 1000 people.

During public hearings broadly attended by the population, a new tariff for drinking water was discussed and thereafter approved by the local council. The municipality also introduced new mechanisms for effective management of drinking water services, such as municipal-private sector partnership and allocation of subsidies for vulnerable groups of the population who cannot afford paying for the service.

“The service of drinking water supply in Ak-Chiy municipality was looked at in a systemic manner, from the rehabilitation of the water system, to the enhancement of the management capacities of the self-government, the establishment of a tariff system that would allow sustainable and affordable provision of quality services as well as the maintenance of the system, and the creation of a subsidy mechanism ensuring that all citizens will have access to water,” – said Véronique Hulmann, Ambassador of Switzerland to the Kyrgyz Republic.

"After having applied a methodology elaborated by the project, we calculated the most optimal tariff for all. Despite the fact that after the calculation, the tariff has doubled, the population reacted to this with understanding, because everyone knew that earlier the tariff was adopted without justifications and calculations," - said Elmira Sultanbayeva, Chairwoman of the Ayil Kenesh.

In total, the Swiss financed Public Service Improvement Project supports the implementation of 36 Service Improvement Action Plans of rural municipalities for a total of 92 million soms, including 30% contributions from the municipalities. The priority services that will be supported by the project are sustainable access to safe drinking water, rehabilitation and accessibility of preschools and schools, improvement of communal and housing services in municipalities, etc.

Ulahol Ayil Aimak won a competition for the best Service Improvement Action Plan conducted in the framework of the Public Service Improvement (PSI) project funded by the Swiss Agency for Development and Cooperation and implemented by a consortium of organizations composed of Helvetas Swiss Intercooperation and the Development Policy Institute. The Service Improvement Action Plan is a systematic method that allows to identify priority public and municipal services as well as to plan and improve their organization and execution.

The cultural center will provide recreation services, such as dancing classes, language courses and other educational activities. It will have a playground for children and a WI-FI zone. 

“From this day on, residents of the villages of Ottuk and Kara-Shaar will receive affordable services of good quality in the field of cultural leisure. All necessary conditions are created in the center to allow for people with disabilities take an active part in the cultural life of the village; before, there was nothing for them in the village at all,” - said Mamatkerimov Akylbek, Head of Ulahol AO. “ ”Previously, young girls and boys did not know what to do in the evenings, some would enjoy playing football, but the rest sat at home; from now on, they have a place where they can meet together, communicate and develop.”

In Ulahol Aiyl Aymak, the project also provides advisory and consultative support regarding the creation of a long-term plan for the provision of additional services in the field of leisure and culture taking into account the local priorities.

“It is crucial to keep in mind that improving service provision is an ongoing process. It is not only about procurement of new equipment or renovation of buildings. It is mostly about good management by local self-governments, ensuring that services are of good quality, can be accessed by all residents and are maintained in a sustainable way” – said René Holenstein, Ambassador of Switzerland to the Kyrgyz Republic.

In total, the PSI project supports the implementation of 35 Service Improvement Action Plans worth over 91 million soms with municipal contributions amounting to almost 28 million soms, corresponding to 30% of the total amount. Among the services to be improved there are nine initiatives to ensure sustainable access to safe drinking water, twelve initiatives to improve the quality and accessibility of preschool and school education, six plans to improve communal and housing services in municipalities etc.