Living in a deprived settlement presents many difficulties. Among them, access to basic health services, which is guaranteed by the Constitution, can become a real obstacle course. Thanks to Swiss support, more than 600 people have been able to register at a Family Medicine Center and obtain health care services.

The project has been implemented by the local NGOs PA “Kyrgyz Family Planning Alliance” in partnership with PA “Arysh”, PA “Child Protection Center” and NGO “Advocacy Center for Human Rights”. It helped to set up a system to receive medical services in primary health care organizations through a referral document. Once registered, a person gets an access to basic health services and can get the compulsory health insurance. During two months, in September and October 2020, more than 600 internal migrants in Osh and Bishkek have been registered.

In addition, at the peak of the first wave, 6,000 low-income families with children living in 12 deprived settlements in Bishkek and 11 in Osh received food packages and personal protective and hygienic equipment for COVID-19 prevention.

The NGOs also worked with them to prevent domestic violence and child suicides through psychosocial support. Talks and consultations with parents on methods of non-violent parenting took place. A participant of the training explains that thanks to this training, she listen more to her children and discuss with them about their future. Another participant said: “I have learned what psychological violence is. Before I thought that only physical violence exists”. Detection system was put in place with the neighborhood heads and community leaders. They were informed about what to do and where to turn in cases of domestic violence for women and children. 

The allocated funds were used to provide basic food and hygiene products for the vulnerable groups of population in partner municipalities, including people who have lost their source of income as a result of the COVID-19 pandemic.

“Unfortunately, the COVID-19 coronavirus pandemic has put thousands of people at risk, especially vulnerable groups, large families, and those left without income sources. That is why the help from the Public Service Improvement project is very timely and necessary,” said Akmoldoev Baktybek, Head of the Oktyabr municipality of the Aksuu district.

The representatives of local self-governments, together with district departments for social protection, prepared the lists of families who are the most in need of assistance and a list of necessary essential products. In order to ensure a safe distribution, the local governments are cooperating with local health committees and other organizations

“We are a large family with five children. Because of the coronavirus, my husband does not have a job right now, and therefore we were in urgent need for food. We express our deep gratitude on behalf of our family to our Ayil-Okmotu, the Swiss Government and Swiss project for the provided support,” said Nurzat Tologonova, a resident of Maman village of Aksuu district.

Municipalities engaged at the frontlines continue to provide support to the population and are making significant efforts to prevent further spreading of COVID-19 coronavirus.

The Public Service Improvement project is funded by the Government of Switzerland through the Swiss Agency for Development and Cooperation (SDC) and implemented by Helvetas Kyrgyzstan and Development Policy Institute.

The Public Service Improvement project improves living conditions of people in rural areas through improved quality of and access to public services provided by municipalities.