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Application for Schengen visa and procedure

Visa enquiries provided by VFS Global

The telephone information service of VFS Global is available as follows.

Address:
PT.VFS Services Indonesia
Kuningan City, 1st floor No.L2-30/32
Jl. Prof.Dr.Satrio Kav.18
Setiabudi, Kuningan
12940 Jakarta

Website: VFS Global
Tel: +62 21 30418711
Opening hours: Monday to Friday, from 08:00 to 15:00

As a general rule, a decision is taken by the Consulate within 15 days. This period may, in individual cases, be extended.

Some Schengen States require that they be consulted on visa applications submitted to other Schengen States by citizens of certain countries. The consultation process may take up to 14 calendar days. Such consultation is currently required for nationals of the countries listed here:

List of countries

It is therefore recommended to submit the visa application early, at the earliest 6 months before the planned journey.  

The reasons for refusal are notified to the applicant using a standard form.

You have the right to appeal within 30 days of receipt of the refusal. For information on appeal procedures, please refer to the webpage of the State Secretariat for Migration.

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Biometric data (fingerprints) are generally collected every 59 months from the age of 12 years from the first recording.  

If you are a family member of a Swiss, European Union (EU) or European Free Trade Association (EFTA) citizen, you are entitled to submit your application directly at the responsible Embassy or Consulate of Switzerland. An appointment is mandatory and must be booked in advance.

Citizens of the EU and the EFTA and their family members

This representation has a special programme for accredited commercial intermediary organizations for group travel in the tourism sector with Switzerland as the main destination. Interested travel agencies are welcome to contact the agency for further information.

If you wish to complain about the behavior of the consular staff and, if applicable, about the external service provider or about the process, please contact the competent representation in writing.

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Last update 09.07.2024