Job vacancies

Embassy of Switzerland in Japan, Consular Officer

The Embassy of Switzerland in Japan is looking for a Consular Officer starting February 1st 2018 (full time position). 

This position calls for an individual with excellent communication and interpersonal skills to operate in a service environment with international clientele. The candidate must have experience in administration with all relevant computer skills. Multi-tasking is required to handle the volume of cases, and in stressful situations this person is capable of performing the tasks of the job in a courteous and professional manner. Training will be provided. Preference will be given to candidates who have Swiss citizenship. 

Duties and Responsibilities:


  • Operate the phone system both externally with inquiries and internally by forwarding calls
  • Receive and take care of visitors at the counter
  • Responsible for incoming and outgoing mail 

Visa section:

  • Customer Service at visa counter & telephone
  • Understand and implement the current Schengen visa regulations
  • Conduct visa interviews, Assess visa applications
  • Registration of visa applications entry and fees
  • Authorizing visa applications 

Responsibilities consular section:

  • Support service for the Swiss community in Japan which includes
  • Handling of all cases in regard of civil status matters, passports, certificates
  • Official correspondence with Swiss authorities (German or French)
  • Operate specific software for data management (registration of Swiss citizens, passport) 

Required qualifications and skills:

(Please do not apply if you do not meet all requirements listed below)

  • Cross cultural and interpersonal skills (multinational clientele)
  • Ability to place emphasis on courtesy in customer relations
  • Possess high level of proficiency in English and German or French
  • Very good knowledge of Japanese to directly deal with inquiries in Japanese
  • Swiss degree in commerce or equivalent foreign degree
  • Strong decision making skills and able to work independently and under pressure
  • Ability to handle deadlines and high workloads
  • Ability to multitask and work in a team setting
  • Previous work experience in a related field or administration with strong customer service
  • Good knowledge of standard computer applications, such as Microsoft Office, including Word and Excel
  • Experience in computer database management desirable. 

We offer: 

  • Interesting work in a foreign government representation
  • Competitive salary and benefits package
  • 100% matching social security
  • 20 days paid vacation
  • A mix of Japanese and Swiss holidays
  • Location in Minami Azabu 

To Apply:

Please send your resume, a letter of interest and salary expectations no later than December 22nd 2017 in electronic format (word or pdf) to Please write into the subject line "Consular Officer" to ensure timely processing of your application. Any incomplete application will be disregarded. 

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