Ulahol Ayil Aimak won a competition for the best Service Improvement Action Plan conducted in the framework of the Public Service Improvement (PSI) project funded by the Swiss Agency for Development and Cooperation and implemented by a consortium of organizations composed of Helvetas Swiss Intercooperation and the Development Policy Institute. The Service Improvement Action Plan is a systematic method that allows to identify priority public and municipal services as well as to plan and improve their organization and execution.

The cultural center will provide recreation services, such as dancing classes, language courses and other educational activities. It will have a playground for children and a WI-FI zone. 

“From this day on, residents of the villages of Ottuk and Kara-Shaar will receive affordable services of good quality in the field of cultural leisure. All necessary conditions are created in the center to allow for people with disabilities take an active part in the cultural life of the village; before, there was nothing for them in the village at all,” - said Mamatkerimov Akylbek, Head of Ulahol AO. “ ”Previously, young girls and boys did not know what to do in the evenings, some would enjoy playing football, but the rest sat at home; from now on, they have a place where they can meet together, communicate and develop.”

In Ulahol Aiyl Aymak, the project also provides advisory and consultative support regarding the creation of a long-term plan for the provision of additional services in the field of leisure and culture taking into account the local priorities.

“It is crucial to keep in mind that improving service provision is an ongoing process. It is not only about procurement of new equipment or renovation of buildings. It is mostly about good management by local self-governments, ensuring that services are of good quality, can be accessed by all residents and are maintained in a sustainable way” – said René Holenstein, Ambassador of Switzerland to the Kyrgyz Republic.

In total, the PSI project supports the implementation of 35 Service Improvement Action Plans worth over 91 million soms with municipal contributions amounting to almost 28 million soms, corresponding to 30% of the total amount. Among the services to be improved there are nine initiatives to ensure sustainable access to safe drinking water, twelve initiatives to improve the quality and accessibility of preschool and school education, six plans to improve communal and housing services in municipalities etc.

The awarding ceremony was organized in the framework of the Public Service Improvement Project. This project helps to improve living conditions of people in rural areas through improved quality, access and sustainability of public services provided by municipalities. It is implemented by Helvetas Swiss Intercooperation in Kyrgyzstan and the Development Policy Institute with the financial support of the Swiss Agency for Development and Cooperation.

The competition for the best Service Improvement Action Plan was launched amongst municipalities of the Jalal-Abad and Issyk-Kul provinces. One of the requirements for participation was a contribution of at least 10% of the total amount by municipalities. Remarkably enough, applicants committed to co-finance around 50% of the project costs themselves. This demonstrates the importance and urgency of improving local service delivery.

The Service Improvement Action Plan is a systematic method that enables to identify priority public and municipal services as well as to plan and to improve their organization and execution. The municipalities used this method with the support of the Public Service Improvement Project.

“It is crucial to keep in mind that improving service provision is an ongoing process”, - said Danielle Meuwly Monteleone, Deputy Head of Mission of the Embassy of Switzerland in the Kyrgyz Republic. “It is not only about procurement of new equipment or construction of infrastructure. It is mostly about good management by local self-governments, ensuring that maintenance costs can be covered and that service delivery can be sustained in the long run”.

The municipalities will improve service provision for drinking water supply; school and preschool education services; recreation services for children and youth and public utilities. The list of 17 winning projects presented by 13 municipalities of Jalal-Abad and Issyk-Kul provinces is as follows: 

1. Toktogul – improvement of housing and communal services

2. Kurmanbek – improvement of access to clean drinking water

3. Beshik-Jon – improvement of access to clean drinking water

4. Jany-Jol, Toktogul dsitrict – improvement of housing and communal services

5. Kenesh – improvement of access to clean drinking water

6. Avletim – improvement of street lighting

7. Jany-Jol, Aksy district – improvement of street lighting

8. Torkent – improvement of secondary education services (canteen)

9. Avletim – improvement of preschool education services

10. Kok-Irim – improvement of preschool education services

11. Kargalyk – improvement of recreation services (park)

12. Toktogul – improvement of recreation services for children

13. Toguz-Toro – improvement of secondary education services (canteen)

14. Kenesh – improvement of housing and communal services

15. Kurmanbek – improvement of preschool education services

16. Balykchy – improvement of recreation services (park)

17. Aral - improvement of access to clean drinking water

     

    Earlier in 2016, the project supported 14 initiatives to improve services provided by 12 municipalities worth more than 42 million som.