Report on the survey result of National Business Registration system customer satisfaction 2018

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The survey on the National Business Registration System (NBRS)'s customer satisfaction is an activity within the scope of the Project “Expansion of the NBRS to new business entities” funded by the Swiss State Secretariat for Economic Affairs (SECO) with UNIDO’s technical assistance. The objective of this activity is to evaluate the satisfaction of the NBRS users in order to propose specific recommendations and solutions for improving services and better satisfying the demand of the NBRS users.