Are you looking to get in touch with the FDFA? You can reach out by phone, email or social media.
The FDFA determines and coordinates Swiss foreign policy on behalf of the Federal Council, pursues the set foreign policy objectives, safeguards Switzerland's national interests and promotes Swiss values. With about 170 representations around the world, the Department's head office is in Bern and is divided into a General Secretariat, a State Secretariat and four directorates.
Do you have any questions or concerns about the following topics?
The FDFA Helpline is the one-stop shop for questions regarding consular services.
Our communication service is available Monday to Friday, from 9am to 12.30pm and from 1.30pm to 5pm.
Please send written requests to: kommunikation@eda.admin.ch.
For enquiries by telephone, contact us on +41 58 462 31 53.
FDFA Communication answers media queries Mondays to Fridays during office hours and operates a weekend emergency on-call service.
Follow the daily work of the FDFA – in Switzerland and abroad – on the different online platforms.
Would you like to obtain first-hand information on foreign policy issues? The FDFA's specialists are available for visits to schools, associations and institutions to give presentations and lead discussions in Switzerland.
Last update 31.01.2025
+41 800 24-7-365 / +41 58 465 33 33
365 days a year – around the clock
The Helpline FDFA deals as central contact point with matters relating to consular services.
Fax +41 58 462 78 66
Phone free of charge from abroad with Skype
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Skype: helpline-eda
